Location: Baghdad – Al-Masbah (Garage 2000)
Job Type: Full-time, Annual Fixed Term (First 2 Years, then to be converted to indefinite subject to personal performance and business requirements)
Expected Start Date: 01 November 2025
Salary: 1,540,000 IQD gross pay per month (subject to income tax and social security deductions)
About the Company:
ProTech is an ambitious start-up company aiming to revolutionize the car maintenance business. Our mission is to provide convenient, reliable, and high-quality mobile car maintenance services directly to our customers’ doorsteps, ensuring their vehicles are running at peak performance with minimal disruption to their daily lives. We envision becoming the leading provider of mobile car maintenance services across Iraq, setting the standard for excellence in automotive care.
Company Core Values:
- Customer Satisfaction
- Professionalism
- Standardization
Job Summary:
The Branch Operations Manager will be responsible for supporting the business setting up and then overseeing the daily operations of the ProTech branch in Baghdad. This role involves , managing customer relationships, interacting with governmental entities, manage constructive relationships with company stakeholders, and ensuring all activities align with ProTech’s core values.
Key Responsibilities:
- enabling the business set-up, including office location, infrastructure, business procedures.
- Participate in the recruitment process to build a competent team.
- Develop and deliver necessary training programs for staff.
- Manage daily operations and tasks distribution to ensure efficiency and effectiveness.
- Manage staff employment affairs
- Maintain strong customer relationships and address any issues promptly.
- Interact with governmental entities to ensure compliance with regulations.
- Act in line with ProTech’s core values of Customer Satisfaction, Professionalism, and Standardization.
Qualifications:
- Bachelor’s degree in any closely relevant field.
- Excellent communication skills in English.
- Minimum of 5 years of hands-on experience in cars maintenance service delivery.
- Strong leadership and organizational skills.
- Valid driving license.
- Ability to work closely with other supporting functions.
Reporting Structure:
- Reports to the Managing Director.
- Works closely with other supporting functions.
Salary and Benefits:
- Starting salary of 1,540,000 IQD gross pay per month.
- Merit increases and annual bonuses based on personal and company performance.
- Contract duration: Annual fixed term for the first 2 years, with potential conversion to an indefinite contract based on performance.
Diversity and Inclusion Statement:
ProTech is committed to providing equal opportunities for all applicants, regardless of background or personal characteristics. We strongly encourage female graduates and candidates from all walks of life to apply.
How to apply:
Please send your CV and a brief cover letter highlighting your relevant experience to: careers@protech.com.iq
Make sure to include the job title ” Branch Operations Manager – Baghdad” in the email subject line.
Deadline for applications: 15 July 2025
Shortlisted candidates will be contacted for an interview.
This role is Subject to a 3-month probation period.